Terms of Service

SHIPPING POLICY

We ship within 5-7* business days after the order is made.
Some items may take more time to complete as they are totally handmade.
We ship our products internationally through standard shipping agencies.
We will give you a tracking no. through which you can keep a track of your product during the whole shipping process.

After shipment of product please check the product and inform us as soon as possible by giving us a feedback.
On purchase of multiple items from us we offer best and exiting deals in shipping rates.

Please note that the cost mentioned above does not include any custom and any other taxes in the country of destination.
Custom and other country specific charges have to be borne by the customer at the time of receiving the item, if applicable.
We have seen less than 1% cases where country specific custom opens the packet and asks for the custom related charges.

RETURN POLICY

Please return the product within 10 days of the purchase of the product.
Return shipping will be paid by buyer.

PAYMENT POLICY

We accept payment only via Paypal.
Customers can use their credit card, debit card or direct net bank transfer (net banking) to pay via paypal.
Please contact us [ pera.exports@gmail.com ] if you are unable to make payments.
In case payments are not done we reserve all the rights to re-list the items and report will be made accordingly.


PACKAGING POLICY

We pack our product according to the export quality with bubble paper, shredded paper and cartoon box. We ensure that it will not get damaged during shipping process.

DELIVERY TIME

Item will be shipped within 5-7 days from the date of purchase.
Some items may take more time to complete as they are totally handmade.
International Courier takes approximately 10-15 days to deliver the item.
Remote areas or far away places or cities may take up to 20 days for shipment to be delivered.
Please make sure to provide your full address (P.O box number address doesn't work) with all possible near by land marks with your correct contact phone number or mobile no. and E-mail ID to avoid Shipment delay due to insufficient address.


FEEDBACK

We would love to get positive feedback from you which will help us grow.
Please give us 5 star rating feedback, so we can grow and continue offering you best quality items.
Please mail us if there is any issue related to the product or shipping we will do our best to resolve it.
Kindly contact us through email before leaving any negative/neutral feedback, we will try our best to solve it as soon as possible. We will do everything to make sure that you are more than satisfied with the product and our service. Your satisfaction is very important to us.


INSURANCE OPTIONAL

We recommend you that shipping is done through insurance, but if none items are insured than it’s not PROTECTED/SECURED/SAFE hence there is ever chance of loss/damage. We are not liable for DAMAGE/LOSS of shipment. We don’t give refund in that case. Our some items have insurance optional and some compulsory. So please note before buying.


QUERIES

Please ask any queries you have before buying. We are happy to respond to all queries within 48 hours.
We assure you that you will be happy in dealing with us.

You can ask us any query at any point of time. Please contact us at

Mail ID – pera.exports@gmail.com


At last we invite you to do business with us, We offer very low prices for Bulk orders and Prices can be negotiated up to 80% for bulk orders. Buy in bulk from us and sell them in retail and make huge profits. We would love to do a business partnership with you. You are most Welcome to do business with us.